Avenue Sol’s is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you visit our website or use our services.

By using our website or services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree, please discontinue the use of our website and services.

1. Information We Collect

We collect various types of information to provide and improve our services to you. This information may be collected directly from you or through automated technologies, such as cookies.

1.1 Personal Information
When you interact with our website, fill out a contact form, sign up for a service, or communicate with us, we may collect the following personal information:

• Name
• Email address
• Phone number
• Mailing address
• Payment details (when applicable)
• Any other information you voluntarily provide to us

1.2 Non-Personal Information
We may also collect non-personal information, which cannot be used to identify you personally. This information includes:

• Browser type and version
• IP address
• Device type
• Operating system
• Referral source (how you found our website)
• Time and date of your visit
• Pages you viewed and interactions with our website

2. How We Use Your Information

We use the information we collect in various ways to provide, maintain, and improve our services. Specifically, we may use your information to:

• Provide Services: Process your requests, inquiries, and transactions.
• Communication: Respond to your inquiries, communicate about service updates, and provide customer support.
• Personalization: Tailor your experience on our website and show relevant content.
• Marketing and Promotions: Send you promotional content and marketing communications, if you have opted in to receive them.
• Website Improvement: Analyze usage patterns to improve the performance, layout, and usability of our website.
• Legal Compliance: Comply with applicable legal obligations, resolve disputes, and enforce our terms and conditions.

3. Sharing Your Information

We take your privacy seriously and do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third-party service providers, including:

• Service Providers: These include website hosting, payment processors, email marketing services, and other third parties who assist in the operation of our website or services.
• Legal Requirements: If required by law, we may disclose your personal data to governmental authorities, legal entities, or third parties in response to court orders, legal processes, or regulatory obligations.
• Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your personal information may be transferred as part of the transaction.

4. How We Protect Your Information

We implement a variety of industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption: Using secure encryption protocols when transmitting data.
• Access Controls: Limiting access to personal information to authorized personnel only.
• Security Software: Using firewalls, antivirus, and malware protection tools to secure our systems. While we strive to protect your information, no method of data transmission or storage is completely secure. Therefore, we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your interaction with our website. Cookies are small text files stored on your device that help improve your user experience by:

• Remembering your preferences and settings
• Analyzing website performance and usage
• Enabling personalized content

You can manage your cookie preferences by adjusting your browser settings to refuse or delete cookies. Please note that disabling cookies may affect the functionality of our website.

6. Your Data Rights

You have the following rights concerning your personal data:

• Right to Access: You may request a copy of the personal data we hold about you.
• Right to Rectification: If you believe any information we hold about you is incorrect or incomplete, you can request that we update it.
• Right to Erasure: You have the right to request the deletion of your personal data, subject to certain legal obligations.
• Right to Restrict Processing: You can request the restriction of data processing under certain circumstances.
• Right to Data Portability: You have the right to request a copy of your personal data in a machine-readable format.
• Right to Object: You may object to the processing of your personal data for marketing purposes or any other situation where you feel your privacy rights are being violated.

To exercise these rights, please contact us using the details provided in the “Contact Us” section.

7. Retention of Data

We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including satisfying any legal, accounting, or reporting requirements. When we no longer need to use your personal information, we will securely delete or anonymize it.

8. Third-Party Links

Our website may contain links to third-party websites, products, or services. Please be aware that this Privacy Policy does not apply to any third-party websites or services. We encourage you to read the privacy policies of these third-party websites before providing any personal information.

9. Children’s Privacy

Our website and services are not directed towards individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will take steps to remove that information from our systems.

10. Changes to Our Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page, and the “Last Updated” date at the top of the policy will be revised. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

11. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how we handle your personal information, please feel free to contact us:

• Email: admin@avenuesols.com
• Phone: 315-952-2616
• Address: 249 Dallow Road Luton Bedfordshire United Kingdom LU1 1TF

We are committed to safeguarding your privacy and will make every effort to address your concerns promptly.